PURPOSE: • To support line management with personnel cost planning, recruitment, and selection. • To support the people performance management process, employee development, discipline, conflict resolution and employee mediation. • To support business in terms of achieving employment equity commitments and management of diversity in the workplace. • To quality assure master data and related reports. QUALIFICATIONS: EXPERIENCE: REQUIREMENTS: Administration and Document Control • Conduct quality checks on employee documentation • Conduct quality assurance on all employee data that is loaded into SAP • Execute responsibilities in a manner that is in accordance to guidelines and standards associated with People and Performance (P&P) services within the Business Unit (BU) • Understand the key business drivers of the business unit and the interrelationships between other functions (i.e. finance and operations) • Support and advise line management in their execution of disciplinary and grievance hearings • Assist line management with personnel cost planning and compile budget presentations for approval • Ensure all employees belong to a pension and medical aid, as per conditions of employment • Assist with the end-to-end recruitment process, in collaboration with P&P Business Partner/Head Services and line management • Maintain and ensure a healthy environment and safe operations practices Demonstrates the following:
• N Dip: Human Resources Management (Essential/Minimum)
• Certificate: Basic Management Program (Essential/Minimum)
• Certificate Labour Relations Dev Prog (Recommended/Desirable)
• Certificate First Line Management (Recommended/Desirable)
• B Degree (Relevant) (Recommended/Desirable)
3-5 years Relevant experience within General People and Performance operations, systems, Employee Relations, Recruitment and Selection (Essential/Minimum) Operational
• Psychometric Assessment (Essential/Minimum) (To be conducted by Exxaro)
• Certificate of Fitness (Essential/Minimum) (To be conducted by Exxaro)
• Competence: SAP Position Specific Module (Essential/Minimum)
• Competence: MS Office Relevant Package (Essential/Minimum)
• Ensure data is captured accurately
• Ensure availability of information for client feedback and reporting purposes
• Ensure that all relevant information is available for capturing
Audit Management
• Ensure that all data is captured accurately in terms of the Employee Lifecyle Services (ELS) process
• Ensure findings/deviations are corrected on SAP and filed accordingly
Compliance, Governance and Assurance
• Comply with P&P service delivery metrics, standards and guidelines
• Ensure compliance to applicable policies, processes, procedures and applicable statutory laws and regulations
• Address discrepancies/unlawful practices by reporting it to the manager
• Apply ethical principles in the practice and processing of P&P relevant data
Customer, Stakeholder and Client Relationship Management
• Maintain relationships with both internal and external customers
• Attend to customer requests, complaints, needs and challenges
• Conduct regular follow-ups to ensure problems have been resolved
• Implement a customer centric approach and consistently deliver quality P&P services
• Link up with business partners to ensure that the P&P value chain is realised in terms of integrated people solutions
Employee Relations
• Support the execution of employment equity, diversity and organisational development initiatives
• Facilitate the Employee Assistant Programme (EAP) referral process
• Manage medical incapacity cases professionally and according to set policies and procedures
• Liaison with retirement funds and pension funds to ensure documentation and process comply with the set standards and rules
Internal Business Processes
• Recommend and incorporate cost saving initiatives into manpower budgets and control expenditure within approved parameters (e.g. overtime and absenteeism)
• Generate and complete Quality Assurance (QA) management reports and recommendations on trend analysis
• Responsible for quality of P&P master data
• Responsible for personnel admin and related employee lifecycle management transactions
• Understands and supports business goals by assisting line managers with the P&P employee lifecycle management
• Assist line managers with talent and learning management initiatives (e.g. leadership development, career management, corporate talent and learning management process, performance management and development plans)
• Support P&P business partner in ensuring successful implementation of P&P infrastructure
• Distribute information, control, and change documents
• Act as P&P system super user for BU with all right, privileges and obligations associated with this function
Medical Scheme and Pension Fund Administration
• Liaise with pension fund and medical aids when amendments are requested by employees
Recruitment Support
• Manage recruitment and selection within area of responsibility
• Prepare and complete management reports and analysis
• Ensure adherence to recruitment policies in alignment to Employment Equity (EE) and manpower budget
• Ensure data integrity of all relevant documents
Safe and Healthy Work Environment
• Ensure compliance with all applicable Safety, Health and Environment (SHE) policies and procedures in line with set standards
• Encourage a culture that focuses on safety in all operations
Behavioural Alignment
• Creativity, collaboration, sociable and awareness to the ecosystem
• Stewardship, accountability, ability to develop trust, safety conscious and ethical
• Ability to respond quickly to business needs/agility, flexibility, continuous learning, innovation and proven ability to experiment on creative business solutions
• Ability to be inclusive, eagerness for multiple skills, embraces multiple cultures, accepts different approaches and be human-centric/empathetic
• Results oriented, quality driven, excellence, entrepreneurial abilities, efficient and effective
The appointment will be made in accordance with Exxaro’s Employment Equity policy.
If you have not been contacted within 28 days of the closing date of this advertisement, please accept that your application was unsuccessful.